So, what you're gonna do is go ahead and download the BlueParrott app to your phone. This particular piece focuses on the BlueParrott M300-XTbut it works on all headsets by the same company as well. Here’s a supplemental video on how to update your Blueparrott firmware. Remember that firmware updates help keep your device performing optimally so do check for new ones from time to time. There you have it! Your BlueParrott headset is now up to date with the latest firmware. Once it’s done it will say that the update has been completed.Take note that this will only appear if there is a new firmware available for your headset. A prompt will appear asking you to confirm and start the update process.Press the Menu icon o n the top left corner.Once you have ensured that your batteries won’t die out on you, turn on your BlueParrott headset and pair it with your device.Both your headset and phone will be unusable during the update. This update may take anywhere from 30 to 40 minutes depending on the strength of your mobile or Wi-Fi network. Check if your BlueParrott headset and phone have at least 50% battery charge.We can now proceed with the steps to update your BlueParrott headset’s firmware.